Privacy Policy

• Personal Information: When you make a purchase, create an account, contact us, or opt in to SMS communications, we may collect:
  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through Square, our payment processor)
• Communications: Information you provide when you contact us via email, phone, SMS, or customer support forms.

• Usage Data: We collect information about your interactions with the Website, such as:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring website
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. These include tools like Google Analytics and Google Tags (see Section 2 for details). You can manage cookie preferences through your browser settings or our cookie consent tool (if applicable).

• Square: Our payment processor, Square, collects and processes payment information (e.g., credit card details) on our behalf. Square’s handling of your data is governed by their Privacy Policy.
• Analytics Providers: We use third-party analytics and performance monitoring tools, such as Google Analytics, to collect data about Website usage and optimize performance. These providers have their own privacy policies.

• Google Analytics: Collects data on Website usage (e.g., pages visited, time spent) to analyze traffic and improve user experience. Google Analytics may use cookies to track user behavior across sites. See Google’s Privacy Policy for details.
• Google Tags: Manages tags for tracking and analytics, enabling us to measure marketing campaigns and Website performance. See Google’s Privacy Policy.
• Other Analytics Tools: We use additional tools to monitor Website performance and optimize search visibility. These tools may collect aggregated data about user interactions.

• Essential Cookies: Necessary for the Website to function (e.g., maintaining your session during checkout).
• Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics).
• Marketing Cookies: Support personalized advertising or campaign tracking (e.g., Google Tags).

• Pick-up order notifications
• Business hours reminders
• Meeting reminders

• Process and fulfill your orders, including payment processing via Square.
• Send SMS notifications about orders, business hours, or meetings (if you have opted in).
• Communicate with you about your orders, account, or customer service inquiries.
• Improve our Website, products, and services through analytics and performance monitoring.
• Send you promotional emails or newsletters (you can opt out at any time).
• Analyze Website usage and trends to enhance user experience (e.g., via Google Analytics).
• Prevent fraud and ensure the security of our Website.
• Comply with legal obligations.

• Service Providers: Third parties like Square (for payment processing), our VoIP provider (for SMS communications), shipping companies, and IT providers who help us operate the Website and fulfill orders.
• Analytics Partners: Tools like Google Analytics and other performance monitoring providers to analyze Website usage and optimize performance.
• Legal Requirements: If required by law, regulation, or legal process (e.g., subpoenas or court orders).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

• Account Information: Update or delete your account information by contacting us at admin@400ink.com
• Marketing Communications: Unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us.
• SMS Communications: Opt out of SMS messages by replying “STOP” to any message.
• Cookies: Manage cookie preferences through our cookie consent tool (if available) or your browser settings.
• Analytics Opt-Out: Opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

• Accessing or obtaining a copy of your data.
• Requesting correction or deletion of your data.
• Opting out of certain data sharing (e.g., for targeted advertising).
• Restricting or objecting to certain data processing.